Below you will find a list of FAQ which may help you before you email support:
Q: "Component dcFileManagerV3 could not be loaded" error is displayed.
What does this mean?
A: The Component is built around DCCOM (Which is a component architecture) for
security, ease of use and scalability.
The DCCOM methodology introduces component styles which are really just folders holding
images and styles to customize your component. If a style is passed in that does not exist or
the info.cfm file is missing from the style you are applying, you will get this error.
This error is more specific to the workings of DCCOM than an error in the actual component
you are using. The DCCOM architecture allows all components to reside in the same place on
the server and it figures out the location of them and loads them when required.
Each component is packaged in its own directory, with the directory named the same as the
component being loaded. Check to see if the component exists and the name is correct
Q: What version browser is required for this component to function correctly?
A: Mozilla 1.3+,Netscape 7.0 (Unix, Linux, Windows), Internet Explorer 5.5+ on Windows
| Mozilla |
Version 1.3a+ |
Windows, Linux, Unix |
| Netscape |
Version 7+ |
Windows, Linux, Unix |
| Internet Explorer |
Version 5.5+ |
Windows |
Q: Can I hide the folder I specify as the default folder?
A: Yes. you can pass in the attribute FOLDERMASK which will be used in place of the current folder
location. E.g: if your folder is c:\inetpub\wwwroot\files then passing FolderMask="root\"
will display root\ as the location the user is currently on. If they move to a folder in this
location, say My Files the actual path now is c:\inetpub\wwwroot\files\my Files but
all they will see is root\my files in the folder display area at the top of the component.
Q: Can I copy folders and files at the same time and will everything in the sub folders
be copied?
A: Yes. You can hold down the CTRL Key when selecting objects, right click and choose Copy.
You can then browse to a different folder and right click and choose Paste.
All the objects you have selected will be copied including files and folders and every object
contained in the sub folders will also be copied.
Q: Are mapped drives supported?
A: Yes. Mapped drives are supported. Instead of using UNC paths, a drive letter must be assigned and the correct ColdFusion privledges provided.
Q: If I delete a folder, will the contents of the folder also be deleted?
A: Yes. The folder deleting algorithm recurrsively deletes any elements in the folder including
files and sub folders aswell as the sub folder contents.
Q: Can users browse below the folder passed in?
A: No. The users can browse through folders from the base folder but not below it.
Q: What are locked folders?
A: Locked folders are folders visible to the end user but can't be modified by deletion, renaming,
copying etc (see also FolderFilter attribute)
Q: Can I customise the look and feel of the component?
A: Yes. The component is very easy to "skin".
If you make a "skin" called aqua all you have to do is copy the default style folder from
the dcFileManager component styles directory and rename it to aqua.
You can then place your custom icons in this folder and the file info.cfm holds the CSS
necessary for the different style. Modifying these style attributes will allow you to fit the
component into your applications current style.
Q: Can I upload multiple files at the same time?
A: Yes. As of March 3rd 2003, multiple file uploads are possible. The online demo is limited to
png, gif and jpg formats but the full version allows you to specify the allowed file types using
the UPLOADACCEPT attribute.
Q: Can I download files from the current folder I am browsing?
A: Yes. Downloading of files is possible. You can enable this functionality
in your copy of CF_FileManager by passing ALLOWFILEDOWNLOAD="YES" as an attribute. If
multiple files are selected, a zip file is created and offered for download containing the selected
files. (MX only)
Q: What does file editing allow me to do?
A: The file editing allows you to edit any text based file on the fly and save it again. Handy if you
need to quickly change some HTML or Coldfusion files without having to go through FTP.
Future versions will include WYSIWYG editing of HTM,HTML files.
You can pass in a comma delimited list of file extensions matching files that are allowed to be
edited.
Q: I set the correct MIME type when uploading MP3 files but it still fails!
A: MP3 files have a number of different MIME types. Use the following list:
uploadAccept="audio/mp3,audio/mpeg,audio/x-mp3,audio/x-mpeg,audio/m3u,audio/x-m3u"
Q: Do I need to install any extra software, applets or controls in order to use
CF_FileManager?
A: CF_FileManager is written completely in DHTML and browser based.
The client does NOT need to install or download any Java Applets, ActiveX Controls or COM
Objects in order to use it.
Q: Can it be embedded into the page rather than a pop up and include it as a
component to an existing system?
A: Yes, it can. It is included as a Pop up for the online demo but in a number of Intranets
currently using it, the File Manager was implemented in under 10 minutes in an existing page.
Q: What protocol (such as HTTP) does CF_FileManager use to upload/download files?
A: CF_FileManager uses normal HTTP protocols for the transfer of files when uploading and
downloading files.
Q: Can I use SSL (Secure Sockets Layer) to encrypt data when uploading files?
A: Yes. Because the files being uploaded are sent using HTTP protocols and the forms responsible
for uploading the files are using the POST method, all data travelling from your machine to
the server will be encrypted using the SSL installed on the host server.
Q: Can I add to the recognized file icons?
A: Yes. At present over 50 file types are recognized and icons associated with them. To add your
own, just create a gif image 16x16 and add it to the fileTypes folder under the selected
style. Name your icon as: EXT.gif where EXT is the extension to be recognised.
Q: Can I add to the recognized file descriptions?
A: Yes. You can pass the attribute fileDescriptions="txt=Text File, doc=Microdoft Word Document...".
etc to add custom file descriptions to any type of file.
Q: What version of ColdFusion is required?
A: CF_FileManager V3.2 requires CF 4.5.2, CF5 or CFMX.
If you have Coldfusion Version 4.5, you can get Service Pack 2 from the following URL:
http://www.macromedia.com/support/coldfusion/downloads_updates.html
Q: If I buy CF_FileManager would I be able to install it on development server as
well as backup server?
A: Yes. The license covers only production servers and CF_FileManager can be tested on
development servers.
Q: The component installs and launches but right clicking on files results in the default
browser context menu. What could be wrong?
A: If you have Coldfusion debugging turned on, this can conflict with the component. Make sure
debugging is turned off in the CF Administration Panel.
Q: Is CF_FileManager CFMX7 compatible?
A: Yes. The component is fully functional under CFMX 7.
Q: Is a Linux server version available?
A: Yes. As of 13/04/2004, a Linux Version of CF_FileManager is available. 
