Client Satisfaction Survey

Customer Satisfaction Survey

• Your Name
  First Name

  Last Name
• Please provide the name of the website or application.
• Who did you work with on your project?
  Dan Mackey

  Fiona Dixon

  Peter Coppinger

  Sam Kidd
• Did the web developer contact you in a timely manner?
  Excellent

  Good

  Fair

  Poor
• Has the team maintained communications with you during the development phase?
  Excellent

  Good

  Fair

  Poor
• Was the web developer well-mannered, patient and friendly?
  Excellent

  Good

  Fair

  Poor
• Did the web developer give you well-informed answers to your questions?
  Excellent

  Good

  Fair

  Poor
• Has the web developer maintained communications with you after the website was developed?
  Excellent

  Good

  Fair

  Poor
• Did the web developer offer his/her assistance after the website was completed and published?
  Yes

  No
• Would you recommend the web developer to someone else interested in a website?
  Yes

  No
• How can the Web Department improve your customer service experience?